Reading Body Language as a Sales Tool

Body language can make or break our efforts to establish long, trusting relationships. Our body language can help to reinforce and add credibility to what we say, or it can contradict our words...

Creating and Managing Your Corporate Brand

Your brand is the vehicle that propels your product or service into your customer’s lives, and into their hearts. A good brand is much more than an attractive image combined with some witty type...

Building Relationships for Success in Sales

In this one-day workshop, you are going to discover that the business of business is making friends, and the business of all sales professionals is making friends and building relationships...

Call Centre Training


This course will help call centre agents learn to make the most of their telephone-based work, including understanding the best ways to listen and be heard...

Introduction to Customer Relationship Management

As with many significant undertakings, undergoing a CRM review (even simply considering its implementation) requires learners to analyse technical and complicated systems...

Dynamite Sales Presentations


A great sales presentation does not demand that you have all the bells and whistles to impress the client with your technical skills. Rather, try impressing your clients with your knowledge of the products and services you sell and the solutions they need...

Overcoming Objections to nail the sale

If you are like most sales professionals, you are always looking for ways to overcome customer objections and close the sale. This one-day course will help you to work through objectives effectively...

Prospecting for Leads like a pro


Prospecting is one of the keys to your sales success. Keeping your pipeline full ensures that you will continue to attract new business, and so your success today is a result of the prospecting you did six months ago...

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